Privacy Policy for Credo Enterprise

Effective Date: 01/01/25

Credo Enterprise (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our web suite services (collectively referred to as the “Services”). Please read this policy carefully. If you do not agree with the terms, do not use the Services.

1. How We Collect Your Personal Information

We collect personal information in several ways, including:

• Through website forms, such as registration, contact, or subscription forms;
• Via cookies and similar technologies when you interact with our website;
• Through direct communication, such as emails, phone calls, or offline interactions.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number;
• Payment details and billing information;
• IP address, browser type, and operating system;
• Sensitive data like financial or health information when required for specific services.

3. How We Use Your Personal Information

We use the information collected to:

• Provide, operate, and maintain our Services;
• Enhance and personalize user experiences;
• Process payments and transactions;
• Respond to inquiries and provide customer support;
• Send marketing communications and updates about our Services;
• Ensure security and prevent fraudulent activity.

4. How and Why We Share Personal Information with Third Parties

We may share your information in the following ways:

• With Service Providers: For tasks such as payment processing, data analysis, or hosting services;
• Legal Compliance: To meet legal requirements, court orders, or government requests;
• Business Transfers: In case of a merger, acquisition, or sale of assets;
• With Consent: When you explicitly allow us to share your information.

Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.

5. SMS Communications

Consent for SMS Communication

By providing your phone number, you consent to receive SMS communications from Credo Enterprise. Information obtained through this consent process will not be shared with third parties.

Types of SMS Communications

• Customers and Guests: Updates related to orders, deliveries, appointment reminder, follow-up messages, billing inquiries or other relevant information.
• Job Applicants: Updates regarding application status, onboarding, or employment-related communications.

Potential Fees for SMS Messaging: :

• : Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Message Frequency:

• Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your [appointments/billing, etc.].
  Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
  .

Opt-In Method:

• You may opt-in to receive SMS messages from Credo Enterprise in the following ways:

  By submitting an online form

Opt-Out Method:

• You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  Help:
  If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.credoenterprise.com/#about-us

  Additional Options:

  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  Standard Messaging Disclosures:

  Message and data rates may apply.
  You can opt out at any time by texting “STOP.”
  For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions
  Message frequency may vary.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy URL] and [Terms of Service URL].

6. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information;
• Opt out of marketing communications;
• Restrict or object to certain types of data processing;
• Withdraw consent for SMS communications or other data usage.

To exercise these rights, contact us at hello@credoenterprise.com.

7. Data Security

We implement robust technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Updates to This Privacy Policy

We may periodically update this policy to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised effective date. Continued use of the Services after such updates indicates acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Credo Enterprise

207 West Millbrook Road, Ste 207, Raleigh, NC 27609

Hello@credoenterprise.com